Author: MikeK
Subject: AeroPlan warranty in the news
Posted: 05 Apr 2015 at 8:31pm
The latest issue of Aviation Consumer features a letter from a reader who was looking at the IFD-540 as part of an avionics upgrade. The reader and his partner balked at the AeroPlan warranty, and said that they had "several" attorneys look at the agreement, and received the advice that nobody in their right mind would sign it.
Subject: AeroPlan warranty in the news
Posted: 05 Apr 2015 at 8:31pm
The latest issue of Aviation Consumer features a letter from a reader who was looking at the IFD-540 as part of an avionics upgrade. The reader and his partner balked at the AeroPlan warranty, and said that they had "several" attorneys look at the agreement, and received the advice that nobody in their right mind would sign it.
Aviation Consumer replied by saying that they "simply cannot understand how [Avidyne] made a decision to impose a condition that could financially destroy a customer who signs up for AeroPlan."
I see discussions of a similar nature on the Cirrus Owners & Pilots Association forums.
The old saying is that there's no such thing as bad publicity, but I rather think that does not hold in this case. Whatever the intentions of the indemnity provisions in AeroPlan, it seems that it has had quite a devastating effect on Avidyne's reputation.
As an Avidyne customer, I would encourage the company to recognize that they have a serious problem on their hands with this program, and address it.